BeaconZone Help Desk
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Welcome

This is the BeaconZone help desk where you can find answers to frequently asked questions and can submit enquiry/support tickets without pre-registering. Submitting a ticket is the fastest way to get the right person to help you. 

Please note we only supply business to business (B2B) in Europe, United States, Canada, Norway, Australia and Switzerland.

We only provide technical support for products purchased from us. Please include your order number in support tickets.


 

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Submit a new issue or enquiry to a department

 
 

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View tickets you submitted in the past

 

 

Knowledgebase

» Top Knowledgebase articles:
 Which Beacons Send a Message/Notification to Phones?
 Who Do You Supply To? Who are your Customers?
 How to Set Up Eddystone-URL on Android with AnkhMaway (iB003N, iB001M, iB004N, iB005N, iB001W) Beacons?
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 What is the Password for the Technical Area?
 Can You zero VAT orders for VAT Registered Companies in the EU?
 Can You Ship Outside The United Kingdom?
 Do You Provide Discounts for Large Quantities?
 Why Doesn't Eddystone URL / The Physical Web Work?
 Which Beacons Support iBeacon and Eddystone Simultaneously?
 Is iBeacon or Eddystone Best for My Particular Situation?
 I am a Marketer, How Can I Use Beacons to Send Out Messages?
 How Long Does the Battery Last?
 How Do I Track My International Order?
 How to Calibrate the AnkhMaway SHT Temperature/Humidity Sensor?
 Do You Have This Beacon In Stock?
 Can You Send the Product Technical Area Username and Password as I have Lost the Packaging?
 Is it Possible to Pay for the Order via Wire Transfer?
 The Username and Password for the Technical Area Don't Work
 How Soon Will You Reply to a Support Ticket?
 

» View entire Knowledgebase

 

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